Solutions Consultant, Business Productivity

Kansas City, MO, Seattle, WA
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General Description & Responsibilities

The Business Productivity Solutions Consultant (BPSC) will be responsible for delivering enterprise-class intranet,

content and collaboration solutions to Valorem clients through SharePoint, Office 365 and the Microsoft

collaboration platform. The BPSC will work with our customers across all phases to meet and exceed the client’s

requirements. The BPSC will do this by:

 

· Planning with customers on intranet, portal, site and collaboration requirements. Helping customers

determine on-premises and cloud requirements and capabilities. Emphasizing cloud and Office 365 as

the stated direction.

· Designing architectures, environments, layouts (UI/UX) and content that meet the customer’s portal and

collaboration requirements with an emphasis on meeting the customers’ overall business goals.

Leveraging best practices that will sustain the client’s environment for the long term.

· Developing a range of sites and solutions using out-of-the-box functionality as well as custom

development when necessary.

· Deploying intranet sites, content and collaboration solutions into production for customers on agreed-

upon timelines to customer acceptance and satisfaction.

 

In addition, the Senior Solutions Consultant will;

· Have at least 18 months of experience as a Valorem Solutions Consultant or relevant role

· Demonstrate a mastery of SharePoint and Office 365 and the value proposition for enterprise customers

· Have Microsoft certifications relevant to Portals and/or Collaboration competency

· Assist in writing and proofing Statements of Work (SOWs)

· Own and grow opportunities by establishing deep relationships with the customer

· Mentor and onboard junior and mid-level solution consultants

· Provide leadership in the enterprise community through social media, articles, speaking engagements,

seminars and conferences

 

It is the Business Productivity Solution Consultant (BPSC) responsibility to drive and deliver enterprise-class portal

and collaboration solutions using SharePoint, Office 365 and the Microsoft platform within Valorem’s enterprise

accounts.

 

 

The BPSC will have the following responsibilities; · Demonstrated design and admin experience with SharePoint as well as SharePoint Online (Office 365). · Experience with and/or deep understanding of the Microsoft collaboration stack including Office 365 · Develop solutions leveraging SharePoint and O365 out-of-the-box functionality as well as provide custom solutions (development where necessary) · Integrate SharePoint solutions with other Microsoft and 3rd party solutions to meet the customer’s needs · Provide consultative guidance to customers around design principals, best practices, deployment methods and adoption. · Generate high quality deliverables as negotiated in signed Statements of Work (SOW) · He/she will build and maintain strong relationships with multiple technical and line of business contacts within the assigned customer engagements. He/she will be required to maintain strong working relationships and collaborate with other Valorem team members in Sales, Services, Marketing and Product Management teams.



VALOREM EXPECTATIONS

These are the traits that we hold in the same regard for all employees, also viewed as performance indicators.  Each employee should uphold these attributes as a part of their employment with Valorem.

 

Communication and Interpersonal Skills

  • All employees are expected to exhibit exemplary customer service skills, to all people, regardless of level inside or outside of the company 
  • Written and verbal communication skills should be professional, concise and effective

Collaboration and Teamwork

  • Build alliances to solve problems and achieve objectives by sharing knowledge and information
  • Work cooperatively and respectively with co-workers
  • Strong collaboration skills, works well with ambiguity, works well across roles and groups
  • Openly and actively participates in the direction of our Company
  • Exercise confidentiality concerning the affairs of the business

Personal Ownership and Responsibility 

  • "Own” your work – take initiative, be proactive, anticipate and complete projects in a comprehensive manner while still remembering the details
  • Be here to enhance and promote Valorem  
  • Exhibit a willingness to learn, willingness to problem solve and willingness to step in to help others 
  • Creativity, capacity and a conviction to innovate and deliver best-in-class solutions

Customer Focus

  • Always put the clients’ needs first, thinking proactively from their vantage point, not your own
  • Follow through with all client expectations and accountabilities

Time Management and Productivity

  • Meet your timelines and goals 
  • When you say you are going to do something, it is your responsibility to perform within the time frame

 

PHYSICAL DEMANDS 

While performing the duties of this position the employee is regularly required to sit and talk and hear. The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms.  The employee is occasionally required to stand, walk, and drive or ride in a motor vehicle.  The employee must occasionally lift and/or move up to 25 lbs.  Must have the ability to travel, sometimes with short notice.

 

Submit resume via email to CAREERS@VALOREM.COM

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Kansas City, MO, Seattle, WA

Solutions Consultant, Business Productivity